Options for ordering:

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Orders can be placed as follows:

1/ Online (preferred) upon registration  using credit card or Paypal.

2/ Phone Orders: (02) 9570 3571 or 0413- 662-798

3/ Email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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Shipping

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We choose Australia Post to ship most orders.

We obtain a quote from the Aus Post site for the total contents of the shopping cart. This is displayed for review during check-out.

  • A typical order of 1 or 3 items would cost between $5 to $8 dollars within Australia.
  • Free shipping for orders of $80 AUD and above within Australia.*

We offer better value to a greater number of customers by charging true shipping costs, rather than subsidise postage with higher overall product prices.

All orders are processed within 24 - 48 hours except weekends and public holidays, pending on credit card authorisation.  

  • Normal shipping period for Sydney and metropolitan areas is 2-3 working days
  • 3-5 working days for the rest of Australia.
  • 3-5 working days to NZ by Air Mail.
  • 5-8 working days elsewhere in the world.

*This offer applies to retail orders only. As stated in the VGT Wholesale Policy, shipping cost for wholesale orders is additional.

 

Refund Policy

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You may return any product ordered on this web site within 21 days from the date of receipt by sending the product back the following address:

Valley Green Tea sales: Po Box 78, Oatley 2223, NSW Australia

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Privacy Policy

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Valley Green Tea is committed to privacy.

Under no circumstances do we share your information with third parties.

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Site Certificate

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Our site is secure for e-commerce transactions utilising an SSL certificate supporting 256-bit encryption. This prevents credit card or other personal details being intercepted by third parties.

 

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