We choose Australia Post to ship most orders.

We obtain a quote from the Aus Post site for the total contents of the shopping cart. This is displayed for review during check-out.

• A typical order of 1 or 3 items would cost between $5 to $8 dollars within Australia.
• Free shipping for orders of $80 AUD and above within Australia.*

We offer better value to a greater number of customers by charging true shipping costs, rather than subsidise postage with higher overall product prices.

All orders are processed within 24 - 48 hours except weekends and public holidays, pending on credit card authorisation.  

• Normal shipping period for Sydney and metropolitan areas is 2-3 working days
• 3-5 working days for the rest of Australia.
• 3-5 working days to NZ by Air Mail.

• 5-8 working days elsewhere in the world.

*This offer applies to retail orders only. As stated in the VGT Wholesale Policy, shipping cost for wholesale orders is additional.

You may return any product ordered on this web site within 21 days from the date of receipt by sending the product back the following address:

Valley Green Tea sales: Po Box 78, Oatley 2223, NSW Australia

Valley Green Tea is committed to privacy.

Under no circumstances do we share your information with third parties.

Our site is secure for e-commerce transactions utilising an SSL certificate supporting 256-bit encryption. This prevents credit card or other personal details being intercepted by third parties.